FAQ

1. How long does shipping take?
Processing: 1-3 business days. Shipping: 5-10 business days (contiguous US). Larger tents may ship via freight with longer delivery times. You'll receive tracking via email.

2. What are shipping costs?
Calculated at checkout based on weight/destination. Free standard shipping on orders over $[amount].

3. Do you ship outside the contiguous US?
Currently, only to the contiguous 48 states.

4. What types of tents do you offer?



Type Best For Features
Camping Tents Car camping Easy setup, weather-resistant, various capacities (2-8 person)
Backpacking Tents Hiking, lightweight Ultralight, compact, durable
Pop-Up Tents Quick setup Instant assembly, portable
Family Tents Group camping Multi-room, tall standing height

5. What types of sleeping bags do you offer?



Type Temperature Rating Best For
Summer Bags 40°F+ Warm weather camping
3-Season Bags 20-40°F Spring, summer, fall
Winter Bags 0-20°F Cold weather, winter camping
Kids' Bags Various Children's camping

6. What types of folding chairs do you offer?



Type Best For Features
Camping Chairs Outdoor seating Portable, cup holders, carry bag
Folding Directors Chairs Comfort Armrests, side table
Low-Profile Chairs Beach, concerts Low ground clearance
Stadium Seats Bleachers Cushioned, portable

7. How do I care for my tent?

  • Setup: Choose level, clear ground; use ground tarp.

  • Cleaning: Wipe with damp cloth; never machine wash.

  • Drying: Air dry completely before storing to prevent mold.

  • Storage: Store loosely in dry, cool place (not compressed).

8. How do I care for my sleeping bag?

  • Washing: Follow care label – most are machine washable gentle cycle, cold water. Use front-loading machine if possible.

  • Drying: Tumble dry low with clean tennis balls to restore loft.

  • Storage: Store uncompressed in large cotton bag, not stuff sack.

9. How do I care for my folding chair?

  • Wipe with damp cloth; dry thoroughly.

  • Lubricate hinges if squeaky.

  • Store in dry place; do not leave outdoors.

10. What safety standards do your products meet?

  • Tents: CPAI-84 (flammability) for tent fabrics.

  • Sleeping bags: Comply with 16 CFR Part 1610 flammability.

  • Chairs: Meet ASTM F2620 stability standards.

11. What payment methods do you accept?
Visa, Mastercard, Amex, Discover, PayPal, Apple Pay.